Front Desk Assistants
Front desk assistants work under the supervision of the office manager or outlet site manager to carry out administrative tasks and provide services to program participants.
This position has considerable contact with the public. Successful volunteers in this position will have a respectful and accepting attitude, good personal hygiene, and dress appropriately in clean clothes. A polite and understanding attitude towards program participants and volunteers is mandatory. Volunteers may be required to lift a maximum of fifteen pounds.
Specific duties include:
- Registering participants for food shelf services
- Using the computer to enter service and donation data
- Answering telephone calls and directing them to appropriate staff members
- Administering bus passes and thrift store vouchers
- Assisting participants in the food shelf when needed
Food Shelf Assistants
Food shelf assistants work under the supervision of the food shelf manager or outlet site manager to guide participants through the food shelf, and stock shelves as needed.
This position has considerable contact with the public. Successful food shelf volunteers will have a respectful and accepting attitude, good personal hygiene, and dress appropriately (including closed toed shoes).
A polite and understanding attitude towards program participants and volunteers is mandatory. Volunteers may be required to lift up to fifty pounds.
Specific duties include:
- Guiding program participants through the food shelf while following established guidelines of amount of food per household size
- Stocking and straightening shelves
- Miscellaneous cleaning tasks
- Unloading food trucks
Food Truck Delivery Helpers
Food truck delivery helpers assist with pick-up, unloading, and putting away of donated food from several sources (Walmart, Super One, Second Harvest, TEFAP, etc.). Volunteers should be able to safely lift up to fifty pounds.
BRICK Pickers at Local Gardens
BRICK pickers work under the supervision of the food shelf manager as a partnered effort between The BRICK and local farms to harvest food for food shelf distribution.
This volunteer position will be available once per week from early August through October (harvest season). Volunteers will be provided transportation from The BRICK in Ashland to the farms. This will be an outdoor volunteer experience, and will involve some bending, stooping, and lifting. Please come prepared for outdoor summer work conditions: closed toed shoes, sun protection, water bottle, bug repellant, etc. Volunteers may be required to lift up to fifty pounds.
Specific duties include:
- Harvesting crops from farm fields
- Boxing harvested food for transport to The BRICK
- Unloading and stocking of food once returned to The BRICK
- Volunteer Application: The volunteer application gives us information regarding your contact information, preferences, interests, and availability.
- Criminal Background Check: Criminal convictions never disqualify an applicant from serving. Information gathered with background investigations is completely confidential, and is used to guarantee the safety of staff, volunteers, and program participants.
- Confidentiality Agreement: You must sign a confidentiality agreement before volunteering. Volunteers are required to respect the privacy of program participants. No volunteer is to disclose confidential information on any individual served through The BRICK other than to staff members. Information regarding individuals served is not to be shared with family members of that individual without their authorization unless the individual is a minor or in imminent danger.
- Press Release Form: This form is voluntary, but if you are comfortable we ask that you give us permission to use your name and photos of you on news media releases, our website, pamphlets, and other publications related to the activities at The BRICK Ministries.
- Orientation with Office Manager: New volunteers will partake in a short orientation with the Office Manager to review the mission and vision of The BRICK, receive a building tour, and receive and review key points within the volunteer handbook.
- Orientation Specific to Volunteer Role: Whether you are volunteering in the office, food shelf, or for a special event, there will be additional training and learning sessions for you to complete with a staff member.
Skills and Abilities
- Able to handle physical aspects of assigned volunteer task
- Work in a collaborative, team environment
- Willingness to follow instructions and ask for assistance when needed
- Commitment to being on time and adhering to volunteer schedule as discussed with office manager or outlet site manager
- Follow all guidelines, policies, and safety procedures as outlined in this handbook and provided by staff
- Act in a safe and respectful manner when working with program participants, staff, and volunteers
- Represent The BRICK, as well as The BRICK’s mission and vision, with a professional, positive, and friendly demeanor
- Adhere to the confidentiality agreement, which all volunteers are required to sign on the Volunteer Application
- Daily report of volunteer hours to the office manager or outlet site manager
The BRICK Ministries 420 Ellis Ave Ashland, Wisconsin 54806 Website
Fill out a volunteer application, and disclosure and release form. The volunteer application is for us to gather more information about you, and the disclosure form is to gain information to run the required background check. As soon as your background check comes back, the office manager will get in touch with you regarding training and scheduling.
Application Deadline: January 1, 2030
Emily Heald email@example.com